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Council Tax, benefits and business rates portals temporarily unavailable

You may not be able to access our online services for Council Tax, benefits and business rates between 7pm on Friday 28 November and 8am on Monday 1 December, due to scheduled system maintenance. Apologies for any inconvenience caused.

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BCP Homes (council homes)

Report antisocial behaviour involving BCP Homes tenants

Request a repair to your council home

Request an emergency repair to your council home

Benefits support and advice

Report benefit fraud

Bins, waste and recycling

Report a lost or stolen van permit

Report a missed bin collection

Report a missing or damaged bin

Business

Report a workplace health and safety issue

Whistleblowing (excluding employees of BCP Council)

Children, young people and families

Children's First Response Hub for child abuse or neglect concerns

Make a complaint about children and young people services

Refer an early years child into the Area SEN Co-ordinator (SENCO) service

Report a concern or allegation about a professional working with children

Communities

Report a dead animal

Report a dog attack

Report a full dog waste bin

Report a stray dog

Report an issue with a public toilet

Report your lost dog

Contact us

Make a complaint about a councillor

Report blue badge fraud

Report business rates fraud

Report Concessionary Fares Bus Pass (Connect Pass) fraud

Report council employee and contractor corruption and fraud

Report Council Tax fraud

Report other types of fraud

Report social care fraud

Housing

Homelessness: duty to refer

Let us know about someone sleeping rough

Report a problem with an empty property

Report housing fraud

Report poor private rented housing conditions

Other

Parking

Report an illegally parked vehicle

Report misuse of a Blue Badge

Parks, nature and green spaces

Report a pond or lake maintenance issue

Report a problem with a plant, shrub or hedge in a park or open space

Report a problem with a playground, skatepark or paddling pool

Report broken or damaged features, fences, gates or benches

Planning and building control

Report a planning breach

Roads and travel

Report a blocked drain on a public road

Report a damaged or noisy manhole or gully cover

Report a damaged pavement or kerb

Report a pothole

Report a problem with a bus shelter

Report a problem with a road marking

Report a problem with a road sign

Report a problem with a street light

Report a problem with a traffic light

Report a problem with street furniture

Report an abandoned vehicle

Report an obstruction on the road or pavement

Report flooding on a public road or open space

Report overhanging trees or shrubs

Trees

Report an issue with a tree

Report illegal tree works

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