Call 999 if someone is at risk of being injured, a crime is in progress or if you have urgent concerns about someone’s health.
Let us know about someone you have seen sleeping rough in Bournemouth, Christchurch or Poole, by:
- using StreetLink
- emailing us at b&pstreetoutreach@mungos.org
- calling us on 01202 315 962
We are not always in the office, but your message will be looked into as soon as possible.
Using StreetLink
StreetLink can be used by anyone to send an alert about someone who is sleeping or preparing to sleep rough.
Alerts are sent to outreach teams, who go out mostly at night to connect people sleeping rough to local support services.
StreetLink helps existing outreach teams by alerting them to people sleeping rough.
Rough Sleeping Assertive Outreach and Engagement Service
This service aims to reduce rough sleeping and the problems associated with rough sleeping. The outreach team provide services including street outreach to people who are street homeless to ensure that those rough sleeping are:
- provided with information, advice and support to access accommodation
- able to access emergency accommodation in severe weather
- reconnected to their own community if they do not have a local connection to the area
- encouraged to access services and support for health and wellbeing
- linked to services which can support their own and others' safety
People in housing need or homeless, but not rough sleeping, should be directed to local housing services.
Protecting rough sleepers in extreme weather
During extreme weather, we follow our Severe Weather Emergency Protocol (SWEP).