Misuse of the concessionary fares bus pass (also known as the Connect Pass) allows fraudsters to avoid paying for bus fares.

They pass on the cost of their bus travel to us and tax payers and the bus companies lose out on income.

Fraudulent users may:

• use a concessionary bus pass that belongs to someone else
• use another person's pass after the pass holder has died
• fake or exaggerate a disability to get a disabled person's pass
• apply for a pass while falsely claiming to live at an address in our area

How to report concessionary fares fraud

Use the online form to report any concerns about suspected bus pass fraud.

You can report fraud anonymously, however in most cases it would be helpful if you could leave your contact details, so that we can contact you for more information if we need it.

If we do need to share information that you’ve provided to us, will we contact you for your consent.