If you have moved and are still living in Bournemouth, Christchurch or Poole and need to change the address on your bus pass, you can let us know online.

You will need your bus pass ID number.

If you have moved out of Bournemouth, Christchurch or Poole

You will need to apply to the council of where you live now for a new bus pass.

When you receive your new bus pass, let us know and return your old pass to:

Concessionary Travel
BCP Council
Civic Centre
Bourne Avenue
Bournemouth
BH2 6DY