We want you to have a say in how your homes and communities are managed, maintained and improved and to get regular updates from us such as when work affects your home or neighbourhood.

You can tell us when we get things right and when you feel we can improve our services.

How to get involved

To get involved, you need to:

• be a BCP Homes tenant or leaseholder in Bournemouth or Poole
• have some spare time to go to meetings, site visits or working groups
• want to learn more about the work we do
• work with us in a positive way for the benefit of all residents

There are many opportunities for residents to get involved, including our:

• advisory board
• residents committee
• customer service panels
• scrutiny panel
• working groups

Other ways to get involved

As well as our meetings, we have lots of other ways you can get involved, such as:

• social activities at our sheltered housing or independent senior living schemes
• planting, growing and sharing the produce from community gardens
• running your own community events or helping us to put something on in your area

Help inspect your BCP Homes scheme or neighbourhood

If you are a BCP Homes resident (tenant or leaseholder), join our inspections and have a say about the area where you live.

Tenant Participation Advisory Service

The national Tenant Participation Advisory Service offers tenants free training and advice.

If you’d like to log into the members’ area, email us at bcphomes.getinvolved@bcpcouncil.gov.uk.

Four Million Homes

Launched by the Government in April 2023, the Four Million Homes programme is designed to support social housing residents (tenants and leaseholders) by providing them with free training and guidance about their rights and how to hold landlords accountable.

The Four Million Homes website contains lots of information which covers a wide range of issues, including repairs and maintenance, complaints and anti-social behaviour, as well as resources and guides.

This initiative aims to empower communities and improve housing standards across the country.

Training and resources

We support our involved residents by offering for you to attend training courses, workshops, seminars and conferences, both locally and nationally.

For more information on how you can get involved, please email bcphomes.getinvolved@bcpcouncil.gov.uk or call 0800 028 1870.