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Get involved with BCP Homes

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We want you to have a say in how your homes and communities are managed, maintained and improved and to get regular updates from us such as when work affects your home or neighbourhood.

You can tell us when we get things right and when you feel we can improve our services.

How to get involved

To get involved, you need to:

  • be a BCP Homes tenant or leaseholder in Poole
  • have some spare time to go to meetings, site visits or working groups
  • want to learn more about the work we do
  • work with us in a positive way for the benefit of all residents

Our resident involvement opportunities include:

  • becoming a resident member of our board
  • joining one of our 4 customer panels
  • training to scrutinise our services through our resident-led scrutiny process
  • getting involved in a working group

If you get involved, we will:

  • listen to your views
  • offer opportunities to train and learn new skills
  • provide the opportunity to meet and share your experiences with other residents
  • value the commitment of residents who volunteer with us

Other ways to get involved

As well as our meetings, we have lots of other ways you can get involved, such as:

  • social activities at our sheltered housing schemes
  • planting, growing and sharing the produce from community gardens
  • getting the support of local residents to apply for funding for neighbourhood improvements
  • running your own community events or helping us to put something on in your area

Tenant Participation Advisory Service

The national Tenant Participation Advisory Service offers tenants free training and advice.

If you’d like to log into the members’ area, email

Training and resources

We support our involved residents by offering for you to attend training courses, workshops, seminars and conferences, both locally and nationally.

For more information on how you can get involved, please email or call 01202 138 383.

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