Repairs you are responsible for in your council home

We are responsible for repairing and maintaining the structure, fixtures, service/waste pipes and exterior of your council home. However, you are responsible for some minor repairs.

It is a requirement of your tenancy agreement that these repairs are done correctly.

Repairs and maintenance you are responsible for

You must:

• meet the cost of repairs or replacement items listed in Appendix A of the housing repairs and maintenance policy as the tenant’s responsibility
• keep the inside of the home clean, tidy and decorated and to carry out minor repairs to woodwork and plaster
• maintain gardens and keep them clear of rubbish
• keep communal areas clean and tidy and free from all personal items
• report repairs quickly to prevent on-going damage
• keep the property in such a way so as not to attract pests or vermin
• install and maintain own household appliances such as cookers and washing machines using an appropriately qualified engineer
• get permission to install or replace a gas appliance, which must be carried out by a Gas Safe registered engineer
• get permission to make improvements and to maintain those improvements if required
• insure the contents of their home against theft, flooding, fire or accidental damage
• give access to the property so that repairs, maintenance and inspections such as routine gas and electrical checks and stock condition surveys can be carried out
• make sure pets are kept under control and away from the area of work, to ensure their safety and that of our workforce and residents
• treat the council’s property with respect and care, avoiding deliberate damage or neglect
• ventilate and heat the property, wiping down and removing excess condensation

Fire doors

Any work completed to a fire door such as locks or letterbox must be logged and carried out in accordance with the BM trade agreed techniques. All repairs or changes to the door must be done by a suitably qualified engineer. Only fireproof locks and letterbox plates can be fitted.

We can carry out this work on your behalf and recharge the cost.