Bulky household waste is waste from your home that is too big or too heavy for your normal rubbish bin collection or that you cannot take it to one of our household recycling centres. Examples of bulky waste are beds, mattresses, sofas or fridges.

We can collect your bulky waste for a small charge. To book a collection you can apply online. Our terms and conditions will help you understand exactly what we can do to help.

This service is not available for businesses, landlords or commercial premises. There is an alternative service for business users. Contact our commercial waste team on 01202 128 333 for more information.

What we cannot collect

We cannot collect:

• anything that can't be carried by two people such as a piano
• anything that is over three metres long
• dangerous or flammable items such as asbestos, chemicals, oil, fuel, gas canisters, fire extinguishers or paint stripper
• tyres or trailers
• vehicle parts including car batteries or engines
• commercial fridges/freezers/cookers
• waste as a result of a DIY project in your home, commercial building works or repairs to your home
• soil or rubble
• clinical waste
• soiled or dirty furniture/mattresses
• anything that has been left outside and is wet
• bags of standard household waste that can be taken in our normal rubbish bin collection service
• garden waste (bagged or loose)

If someone else may want your items, you can:

• sell them
• give them away using a refuse network such as Freegle or Freecycle
• use a collection service if offered by a charity, for example, The British Heart Foundation, Julia's House, Age UK or Sue Ryder

If you are buying new white goods (such as fridges and washing machines), or even large items of furniture, we suggest that you speak to the company you are buying them from to see if they can remove your old item from your home. Sometimes the company may charge you a small fee.