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Bulky waste collections

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Book a bulky waste collection

Once you have read the terms and conditions, you can book a bulky waste collection online.

We charge:

  • £39 to collect one item
  • £9 for each additional item

For example, we will collect:

  • a single bed with a single mattress which will cost £48
  • a 3 piece suite which will cost £57

We will tell you how much the collection costs when you book online.

You cannot use this form for collections of more than 10 items, call us on 01202 123 123 or email to request this. Bookings made online for more than 10 items may be moved or cancelled.

Once you have paid for your collection you will not be able to add or remove items.

If you need to cancel a collection, we can only give you a full refund if you cancel at least 2 working days before your collection date.

What to do on collection day

Make sure that your items are easily accessible outside of your property before 7:30am on the day of collection.

Make sure all items to be collected are:

  • empty
  • clean
  • dry
  • freestanding
  • dismantled if necessary

If we cannot take items because they are different to how you described them or we cannot access them, we will not provide a refund.

We will give you a receipt for the collection of items which proves that you have exercised your duty of care.

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