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This service is not available for businesses, landlords or commercial premises. Call our commercial waste team on 01202 128 333 for more information.

Bulky waste is items in your home that are too big or too heavy for your normal bin collection or that you cannot take it to one of our recycling centres such as beds, mattresses, sofas or fridges.

We can collect your bulky waste for a small charge. You can book a collection online.

What we cannot collect

We cannot collect:

  • anything that cannot be carried by 2 people such as a piano
  • anything that is over 3 metres long
  • dangerous or flammable items such as asbestos, chemicals, oil, fuel, gas canisters, fire extinguishers or paint stripper
  • tyres or trailers
  • vehicle parts including car batteries or engines
  • commercial fridges/freezers/cookers
  • waste as a result of a DIY project in your home, commercial building works or repairs to your home
  • soil or rubble
  • clinical waste
  • soiled or dirty furniture/mattresses
  • anything that has been left outside and is wet
  • bags of standard household waste that can be taken in our normal rubbish bin collection service
  • garden waste (bagged or loose)

If someone else may want your items, you can:

  • sell them
  • give them away using a refuse network such as Freegle or Freecycle
  • use a collection service if offered by a charity, for example, The British Heart Foundation, Julia's House, Age UK or Sue Ryder

If you are buying new white goods (such as fridges and washing machines), or even large items of furniture, the company you are buying them for may offer a service where they remove the old item from your home.

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