Published on Wednesday 11 March 2026
A new 10‑year Supported and Specialist Housing Strategy has been approved by BCP Council’s Cabinet, shaped directly by the voices, experiences and priorities of residents across Bournemouth, Christchurch and Poole.
The strategy was fast tracked so improvements can begin sooner, following extensive conversations with people living in supported and specialist accommodation. Residents shared powerful reflections about what makes them feel safe, stable and ready to move forward with their lives. Their insights sit at the heart of every action in the new plan.
Residents described how wrap‑around support helped them manage crises. One resident explained how “staff were able to de‑escalate a mental crisis - support is always there when needed.”
Another resident said they were “really glad that you’re here to help and I honestly don’t know what I’d do without you.”
Others shared how everyday stability has helped them rebuild. “I feel in a comfortable environment, with someone always here if ever I need help,” one resident said.
Another added: “A huge thank you for all your support. I really appreciate all the amazing things you have done to help me.”
Many residents also spoke about how supported accommodation is helping them take their next steps. “The team are very good with my move on to a new property very soon,” one person said.
These personal experiences have shaped the Strategy’s priorities, which include improving quality and oversight across supported schemes, strengthening move‑on options, and ensuring consistent, trauma‑informed support for those who need it most.
Cllr Kieron Wilson, Portfolio Holder for Housing and Homelessness, said: “Every person who shared their story has helped shape this Strategy, and Cabinet’s approval reflects a commitment to act on what they told us. The courage and honesty of residents living in supported housing has been invaluable, their experiences are at the heart of every improvement set out in this plan.
“Bringing the strategy forward earlier means those changes can start sooner, whether that’s improving quality, strengthening support or creating clearer routes for people to move into more independent homes. This is about making sure everyone has the stability and dignity they deserve.”
With Cabinet approval, delivery of the strategy will now begin in partnership with local providers, specialist organisations and people with lived experience. It includes plans to expand extra‑care housing for older residents, increase supported living options for adults with disabilities, mental health needs or autism, widen access to accessible and adaptable homes, grow support for people living in mainstream housing, and strengthen housing pathways for young people and people experiencing homelessness.
The approved Supported and Specialist Housing Strategy (2026–2036) is available to read on the Council’s website