Published on Tuesday 23 April 2024

From 30 April 2024, if a housing rent refund is required, tenants will need to provide bank details in order for the refund to be paid directly into their account. If anyone is uncomfortable giving details over the phone, a form can be posted, but this will slow down the refund process.
For further information, please call the Income Team on 0800 028 1870 or email bcphomes@bcpcouncil.gov.uk.