Antisocial behaviour is behaviour by residents, members of their household or visitors to their BCP Homes property which causes nuisance, annoyance or disturbance to anyone in the area.

Some examples of antisocial behaviour:

• abusive, threatening or intimidating behaviour - including violence or threats of violence, shouting, screaming, swearing, insulting gestures and damage to property
• noise nuisance - including playing music, TV or radio loudly at unsociable hours, repeatedly and intentionally banging on walls, ceilings and doors, DIY or regularly using household appliances at unsociable hours
• lifestyle nuisance - including being disorderly through alcohol or substance misuse, failing to control the behaviour of children, allowing dogs to bark consistently or at unsociable hours, pet fouling, untidy gardens and vehicle nuisance

Antisocial behaviour is not:

• children playing in their home or garden during reasonable hours
• lifestyle or domestic noise
• lifestyle differences
• one-off parties
• DIY carried out at reasonable times
• using domestic appliances at reasonable times

If you are experiencing any of the above, please report antisocial behaviour to us. If you are being threatened with physical violence, are being harassed or feel like it is an emergency please call 999.

If you are experiencing noise nuisance from dogs barking or loud music, TV or radio, please make a noise complaint.

If your complaint does not involve BCP Homes tenants, please email asbteam@bcpcouncil.gov.uk.