If vegetation on our greenspace has damaged your property, a claim for compensation can be made to us. This must be done in writing, via email or by post.

Email insurance@bcpcouncil.gov.uk or write to our insurance team:

Town Hall
Bourne Avenue
Bournemouth
BH2 6DY

Your letter or email must include:

• your full name and address
• the exact date and approximate time of the incident
• the exact location of the incident (including the postcode)
• information about what happened
• full details of the loss suffered (if this involves a vehicle, make sure you include the make, colour and registration number)