Properties in Bournemouth, Christchurch and Poole receive their water from Bournemouth Water or Wessex Water.
Water suppliers must rigorously test the quality of their supplies to check that they comply with national standards. The results are available on their websites.
Complaints
Water quality
If your complaint is about the quality of a mains supply, we recommend that you contact your supplying company initially. You can contact us if you are unhappy with their response or complain directly to the Drinking Water Inspectorate.
Other complaints
For complaints about billing and meter charging, please contact OFWAT.
For complaints about rivers, seawater, reservoirs or other water courses please contact the Environment Agency.