When visiting the customer centres, please contact the relevant service to book a pre-arranged appointment.

Address

BCP Council Civic Centre
Bourne Avenue
Bournemouth
BH2 6DY

Opening hours

Monday to Thursday 9am to 5pm and 9am to 4:30pm on Fridays.

Christmas and New Year opening hours

We'll be open our usual hours until Christmas Eve. Our opening hours over the festive period are:

• Wednesday 24 December: 9am to 3pm
• Thursday 25 December: closed
• Friday 26 December: closed
• Monday 29 December: 9am to 5pm
• Tuesday 30 December: 9am to 5pm
• Wednesday 31 December: 9am to 3pm
• Thursday 1 January: closed
• Friday 2 January: 9am to 4:30pm

Disabled access

Our Civic Centre has:

• a lift at the side of the main entrance on the lower ground level
• two disabled bays for parking at the front of the building
• a fitted hearing loop at the main reception

You can view detailed instructions on how to get to BCP Civic Centre.