Wherever possible, please contact the relevant service to book a pre-arranged appointment. 

You can also use our online services to resolve your enquiry without the need for you to call or travel to a customer service centre for an appointment.

• apply for or register for a service
• pay for council tax, parking fines, housing rent, business rates and other bills
• report a problem or fault, or tell us about something.

Address

Kingland Road
Poole
BH15 1QE

Opening hours

• Monday to Thursday: 9am to 5pm
• Friday: 9am to 4:30pm

Face coverings

When visiting the customer centres, we strongly encourage the wearing of face masks and we ask that you continue to practice social distancing to help reduce the spread of COVID-19.

Please do not enter the premises if you are displaying COVID-19 symptoms.

Disabled facilities

The Hub and Library in Poole has a wheelchair accessible entrance, full internal access, and a loop induction system.