Our customer service centres are open. Wherever possible please contact the relevant service to book a pre-arranged appointment.

By using our online services, we may be able to resolve your enquiry without the need for you to call or travel to a customer service centre for an appointment.

You can:

• apply for or register for a service
• pay for council tax, parking fines, housing rent, business rates and other bills
• report a problem or fault, or tell us about something.

Address

BCP Council Civic Centre
Bourne Avenue
Bournemouth
BH2 6DY

Opening hours

Monday to Thursday 9am to 5pm and 9am to 4:30pm on Fridays.

Disabled access

Our Civic Centre has:

• a lift at the side of the main entrance on the lower ground level
• two disabled bays for parking at the front of the building
• a fitted hearing loop at the main reception.