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BCP Council Civic Centre, Bournemouth

Our customer service centres are open. Wherever possible please contact the relevant service to book a pre-arranged appointment.

By using our online services, we may be able to resolve your enquiry without the need for you to call or travel to a customer service centre for an appointment.

You can:


BCP Council Civic Centre
Bourne Avenue

Opening hours

Monday to Thursday 9am to 5pm and 9am to 4:30pm on Fridays.

Disabled access

Our Civic Centre has:

  • a lift at the side of the main entrance on the lower ground level
  • two disabled bays for parking at the front of the building
  • a fitted hearing loop at the main reception.