Benefits, grants and payments
There are a number of benefits you could be entitled to that could help reduce bills or maximise your income. We recommend using a benefits calculator to get a good idea of the financial help you could be receiving. Citizens Advice has an up to date list of reliable benefits calculators.
If you have no recourse to public funds (NRPF) or are otherwise unable to receive benefits for British and Irish citizens, we recommend that you look at support for migrant families from the NRPF Network.
Our benefits, grants and payments information
You can find out more about the benefits and discretionary payments that you may be eligible for in our benefits section. You can also view your benefits online.
At the national level, you can find more information about benefits on GOV.UK, including the housing element of Universal Credit.
If you need additional help after viewing the information available, you can contact our benefits team.
Household Support Fund
The government's Household Support Fund was set up to help those in need over winter. Keep up to date with the latest information on our Household Support Fund page.
Housing benefits, grants and payments information
Government payments and grants
The government have arranged a number of payments and grants for those in need.
There are also general grants and credits still available that the government set up before the current cost of living difficulty.
Income payments and grants
Household and energy payments and grants
Keep up to date with information about the national Council Tax Energy Bill Rebate and our local Discretionary Energy Bill Rebate, announced earlier this year. You will have received a letter from us if you are eligible for the discretionary rebate.
Childcare payments and grants
Help for Households - government information hub
Make sure to keep up with the latest national advice and support in the government's Help for Households campaign.
Crisis advice scheme for BCP residents
If you are under significant pressure or in danger, we may be able to offer help through our crisis advice scheme. Please note that you must be a BCP resident over the age of 16.
Citizens Advice BCP mobile outreach vehicle - to help make reaching their services that little bit easier. The Community Advice Vehicle will be in these areas across Bournemouth, Christchurch and Poole in the coming months.