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When and how to contact us about your business rates

You must contact us if:

  • you're no longer liable for the business rates
  • you're no longer entitled to a relief or reduction in business rates
  • you move premises
  • you take on additional or relinquish premises
  • you change bank account if you pay by Direct Debit
  • you're unable to pay your business rates bill.

If you need a copy of your bill from last year, please call us or email us your request.

Who to contact

Bournemouth businesses

By email:
By phone: 01202 128 654.
By post: Business rates, BCP Council, Civic Centre, Bourne Avenue, Bournemouth, BH2 6EB.

Christchurch and Poole businesses

By email:
By phone: 01202 123 331.
By post: Stour Valley and Poole Partnership, PO Box 722, Poole, BH15 2YE.