Support for private renters and landlords during COVID-19

Posted on Monday 23 March 2020

Private renters and landlords are urged to seek support as early as possible from the Council if they require advice on financial issues caused by coronavirus.

Tenants who think they may fall in to rent arrears as a result of the coronavirus crisis are advised to contact BCP Council’s Early Prevention Service by email: The team can provide support, advice and solutions to help people stay in their home. Alternatively, tenants can call the Let’s Talk Renting helpline number on: 01202 451467.

Where possible, tenants should continue to pay their rent if they are in a position to do so.

Landlords requiring advice and support can contact BCP Council’s Landlord Liaison team at

Councillor Kieron Wilson, Cabinet Member for Housing, said: “This is an extremely worrying time, particularly for those who rent in the private sector. I hope it is a relief for tenants to know that there are measures in place to support them if they are struggling financially during this unprecedented time. We are doing everything we can to ensure that nobody will be forced out of their home or faces unmanageable debts as a result of the coronavirus.”

If a resident is a Council or social landlord tenant and would like some advice or support on these issues, they are advised to make direct contact with their landlord to discuss.