£3.1m hardship fund to provide relief to council tax payers in Bournemouth, Christchurch and Poole

Posted on Thursday 2 April 2020

BCP Council has received £3.1m from the Government to provide council tax relief, alongside the existing local council tax support scheme, to those who are of working age and receiving local council tax support during the financial year 2020-21 and have an amount to pay.

The Council will firstly apply a further reduction of up to £150 to the council tax bills of those who are of working age and receiving council tax support. There is no need contact the Council to apply for this additional support. Work is currently being undertaken with software suppliers to enable these changes to be made during April. You will receive an updated bill once the additional support is applied.

Any money remaining from the hardship fund will then be used to help those council tax payers most in need, through the Councils discretionary discount policy. The links below take you to information about Council Tax Discretionary Discount.

Bournemouth residents

Christchurch residents

Poole residents

Councillor David Brown, Cabinet Member for Finance, said:

“We welcome this additional funding from the Government and we will be doing all we can to ensure working-age residents who currently receive Council Tax Support are further assisted through this scheme as soon as possible. We know this is going to be a very difficult time for many of our residents and we want to put in place as much support as we are able.”

Are you struggling to meet your council tax payments?

During these difficult times we want to support you where we can. The coronavirus (COVID-19) is having an impact on all our lives and we understand that you might have difficulty in meeting your Council Tax payments.

Our recovery processes for non-payment have been significantly reduced to allow you to:

  • claim any support or grants available
  • withhold or reduce payments whilst hardship funds are applied to accounts.

If you are worried about making your payments please contact us:

Bournemouth residents: Counciltax.bournemouth@bcpcouncil.gov.uk

Christchurch and Poole residents: svpp@bcpcouncil.gov.uk