Do you have a query about a change to your tenancy, or want to know if you can apply to have a pet? Perhaps you need to report a neighbourhood issue or have an enquiry about antisocial behaviour or your rent account, but not sure who to contact.

Our tenancy advice team are here to help and can assist you with all your tenancy enquiries.

They can also give you contact details for specialist teams that will be able to help you.

Contact us

You can contact us by:

• email at bcphomes.housingofficers@bcpcouncil.gov.uk
• telephone on 0800 028 1870

Opening hours:

• Monday, Tuesday, Wednesday and Thursday: 9am to 5pm
• Friday: 9am to 4:30pm

Visit the Kinson Hub

Before you visit the Hub, please contact the Tenancy Advice Team on 0800 0281 870 to discuss your queries. If a face-to-face appointment is needed they will be able to book this for you.

Private rooms are usually available to protect your confidentiality if required. The Hub has level access, disabled-friendly facilities and free internet access for library card holders.

Address

Kinson Hub
Wimborne Road
Kinson
Bournemouth
BH11 9AW

Opening hours: Monday to Friday, 9am to 4:30pm.