If your toilet is blocked, sink is overflowing or there is a smell coming from a drain grid or inspection chamber on your property, check to see if your neighbours are having similar problems.
If they are not affected, it is likely that your drain is blocked and the responsibility lies with you.
If your neighbours are also affected or there are problems outside of your property, the problem may be with a public sewer and responsibility usually lies with Wessex Water.
Report a drain issue at a neighbouring property
You should talk to your neighbour before reporting an issue to us as they may be unaware of the problem and be able to fix it.
If you have spoken to your neighbour and they have not taken any steps to resolve the issue, you can report it to us by email to environmental.protection@bcpcouncil.gov.uk.
In order for us to investigate your complaint, your email must include:
- your name and address
- your contact information
- the address of the property you are reporting