Wherever possible please try to use our online services before calling. You can:

• apply for or register for a service
• pay council tax, parking fines, housing rent, business rates and other bills
• report a problem or fault, or tell us about something.

Online services are also available via:

• Bournemouth.gov.uk
• Poole.gov.uk.

Opening times

Our phone lines are open during office hours. 

We are closed on bank holidays.

Phone numbers for our main services

Beaches and seafront: 01202 123 555

Benefits - housing and council tax support:

• Bournemouth 01202 123 330
• Christchurch and Poole 0345 034 4569.

Blue badges: 01202 123 100

Bins, waste and recycling: 01202 123 123

Building control: 01202 123 741

Bus passes (concessionary travel): 01202 123 700

Children's and family information service: 01202 123 222

Council Tax:

• Bournemouth: 01202 123 333
• Christchurch and Poole: 0345 034 4569.

Electoral services: 01202 123 400 

Graffiti: 01202 123 123

Housing/Homelessness: 01202 123 147

Libraries:

• Contact details for each library can be found in our Your local library section.

Parking:

• Parking Customer Services (for all permit and general enquiries): 01202 123 911
• Parking Operation Team : 01202 128 900.

Planning services: 01202 123 321

Pest control: 01202 123 123

Potholes: 01202 123 123

Registrars (births, deaths and marriages):

• Bournemouth and Christchurch 01202 123 777
• Poole 01202 123 232

School admissions: 01202 123 222

Skills & Learning (Adult Learning): 01202 123 444

Social services adults: 01202 123 654

Social services children: 01202 123 334

Street lights: 01202 123 123

If you can't find the information you need and the phone number is not listed, then please call us on 01202 123 456.