Where ever possible please try to use our online services before calling, they are available on:

• Bournemouth.gov.uk
• Christchurch.gov.uk
• Poole.gov.uk.

You can also:

• apply for or register for a service
• pay for council tax, parking fines, housing rent, business rates and other bills
• report a problem or fault, or tell us about something.

Opening times

Our phone lines are open during office hours. 

We are closed on bank holidays.

Phone numbers for our main services

Beaches and seafront:

• Bournemouth 01202 451 781
• Christchurch 01202 795 200
• Poole 01202 708 181.

Benefits - housing and council tax support:

• Bournemouth 01202 451 592
• Christchurch and Poole 0345 034 4569.

Blue badges:

• Bournemouth, Christchurch and Poole 01202 633 605.

Bins, waste and recycling:

• Bournemouth and Christchurch 01202 451 199
• Poole 01202 261 700.

Building control:

• Bournemouth 01202 451 411
• Christchurch 01202 795 030
• Poole 01202 633 250.

Bus passes (concessionary travel):

• Bournemouth 01202 451 584
• Christchurch and Poole 01202 634 249.

Council tax:

• Bournemouth, Christchurch and Poole 0345 034 4569.

Electoral services:

• Bournemouth, Christchurch and Poole 01202 633 097. 

Family/Children's information service:

• Bournemouth and Christchurch 01202 456 222
• Poole 01202 261 999.

Graffiti:

• Bournemouth 01202 451 199
• Christchurch and Poole 01202 261 700.

Housing/Homelessness:

• Bournemouth, Christchurch and Poole 01202 451 467.

Parking:

• Bournemouth 01202 454 721
• Christchurch 01202 795 632
• Poole 01202 634 240.

Planning services:

• Bournemouth 01202 451 323
• Christchurch 01202 795 164
• Poole 01202 633 321.

Pest control:

• Bournemouth, Christchurch and Poole 01202 261 700.

Potholes:

• Bournemouth 01202 451 199
• Christchurch and Poole 01202 265 255.

Registrars (births, deaths and marriages):

• Bournemouth 01202 454 945
• Christchurch and Poole 01202 633 744.

School admissions:

• Bournemouth and Christchurch 01202 456 222
• Poole 01202 261 936.

Social services adults:

• Bournemouth and Christchurch 01202 454 979
• Poole 01202 633 902.

Social services Children:

• Bournemouth and Christchurch 01202 458 101
• Poole 01202 735 046.

Street lights:

• Bournemouth 01202 451199
• Christchurch 0800 068 4145
• Poole 01202 262 223.

If you can't find the information you need and the phone number is not listed, then please call our switchboard on:

• 01202 451451 for services in Bournemouth
• 01202 795000 for services in Christchurch
• 01202 633633 for services in Poole.