A list of factsheets which give information about the services we provide. 

You can request a paper copy by telephone 01202 123654 or email asc.contactcentre@bcpcouncil.gov.uk and factsheets are available in large print on request.

Care and support in your own home

• Assistive technology
• Occupational therapy
• Minor adaptations to your home
• Major adaptations to your home
• Working with your home care service.

Carers

• Are you a carer?
• Are you a carer? (Arabic)
• Carers assessment
• Carers assessment (Arabic)
• Carers in crisis
• Carers support
• Carers support (Arabic)
• Breaks for carers - Respite
• Breaks for carers - short break sitting service.

Financial information

• Property disregard
• Charging for care in a residential or nursing home
• Deferred payment agreement
• Deferred payment agreement information sheet
• Paying for care and support in your home
• Paying for care and support in your home: easy read
• The financial assessment
• The financial assessment: easy read
• The financial assessment - summary
• How BCP Council charges for care and support - summary
• Paying care home or nursing home fees, including third party top-up payments
• Welfare benefits.

Information for Self-Funders

• Paying the full cost of your care
• What to do if you pay the full cost of your care and your money is running out.

Keeping people safe from abuse (adult safeguarding)

• Keeping people safe from abuse (adult safeguarding)
• Keeping adults safe: easy read (Bournemouth, Christchurch and Poole Safeguarding Adults Board leaflet)
• Information for carers: keeping you and the person you care for safe.

General information

• Advocacy
• Comments, compliments and complaints
• Comments, compliments and complaints: easy read
• Confidentiality and protecting your personal information
• Confidentiality and protecting your personal information - consent form
• Deprivation of Liberty Safeguards (DoLS)
• Direct Payments Scheme
• Direct Payments: Further information
• Direct payments scheme: easy read
• Emergency Duty Service for Adults (out of hours)
• Extra care housing
• Guide to your video call assessment - care manager
• Guide to your video call assessment - care manager: easy read
• Guide to your video call assessment - OT or OTA
• Guide to your video call assessment - OT or OTA: easy read
• Help for adults who need support with sight or hearing or who are deafblind
• How to find the right care and support
• How to find the right care and support: easy read
• Organisations we work with
• Personal budgets and how your care will be arranged
• Personal budgets and how your care will be arranged: easy read
• Preparing for adulthood
• Preparing for adulthood: easy read
• S117 Aftercare client booklet
• S117 Aftercare client leaflet
• Shared lives scheme
• Things to consider when moving to a care home.

Other information

• Information about dignity and respect.