You’re stronger with support

When things get too much, it can be easy to push problems to one side and hope they’ll resolve themselves. When it comes to your accommodation, though, do not take that risk.

Whatever issue you may have with your tenancy, there are many organisations around to give you unbiased, free advice. No problem is too big or too small, and you will not be judged.

Act now

Do not delay; the sooner you ask for support, the more help you can receive, and the more effective that help is likely to be.

That’s not to say there’s a cut-off point, though – whatever stage your issue is at, it’s never too early or late to ask for advice.

Know your rights

By asking for help when you’re struggling, you could discover a wealth of facts you did not know about your legal rights as a tenant, as well as those of your landlord and local authority.

It’s particularly important to ask for help if you do not understand your tenancy contract or are threatened with eviction.

Know your responsibilities

As a tenant, you’re on solid ground if you:

• pay your rent on time - you’re much less likely to have problems with your landlord if you are never late with a payment
• seek help straight away if you think you’re going to be late or fall behind with payments
• look after your home - report any issues as soon as you notice them
• respect your neighbours and report any nuisance behaviour.

Do not hold out for a council house

Due to the high demand for social housing, there’s no guarantee that you’ll be eligible for a council house or, if you are, you could be waiting a long time.

By using the resources available to you from the organisations we’re working in collaboration with, you may be able to find the support you need to access alternative options within your price range.

Call us about renting problems

If you need support with any aspect of renting, contact us by:

• email at earlyprevention@bcpcouncil.gov.uk
• telephone on 01202 123 147.