If you have a disability, mobility problems or other impairments, we may be able to help make it easier for you to live independently.

We can install minor adaptations such as:

• adding handrails for support
• lever taps
• fixing shower seats
• banister handrails
• conveniently located electrical sockets and intercoms
• re-hanging of doors

Or you may need major adaptations such as:

• making bathrooms accessible by fitting level-access showers or wet rooms
• installing stairlifts or through floor lifts
• kitchen alterations
• ramps
• widening doors and fitting ramps for disabled access

Adult Social Services or the Child Health and Disability team may also be able to install certain equipment (such as a bath lift) to help you with basic living tasks.

We will need to decide whether the works are reasonable and practical and will consider:

• the structure of the building and whether it makes certain types of changes inappropriate
• how practical it is to make changes to the property such as structural or planning constraints, conservation considerations or locations that limit access
• the impact on other residents which might reduce or limit the existing facilities in the property
• whether it is an exemption to the disabled adaptation policy

Our policy within Poole is not to complete adaptations in under or over occupied homes, or properties above ground floor without a passenger lift. This is currently being aligned for all properties managed by BCP Homes.

This is not a blanket policy and if there are exceptional circumstances that would prevent a move to a more suitable property, these will be considered.