We want to hear from you about services we provide to children, young people and their families, including social care services.
Whether you feel that the service was good, or that we can improve, we will learn from what you tell us.
Our leaflets act as guides, and will give you all the information you need to let us know:
- comments, concerns, complaints or compliments about children’s services
- comments, concerns, complaints or compliments about children’s services (for young people)
- comments, concerns, complaints or compliments about children's services (for children)
- comments, concerns, complaints or compliments about children's services (easy read)
We have translated versions of our leaflets too. Below please see:
- comments, concerns, complaints or compliments about children's services in Arabic
- comments, concerns, complaints or compliments about children's services in Bengali
- comments, concerns, complaints or compliments about children's services in Farsi
- comments, concerns, complaints or compliments about children's services in Mandarin
- comments, concerns, complaints or compliments about children's services in Pashto
- comments, concerns, complaints or compliments about children's services in Polish
- comments, concerns, complaints or compliments about children's services in Portuguese
- comments, concerns, complaints or compliments about children's services in Romanian
- comments, concerns, complaints or compliments about children's services in Sudanese Arabic
- comments, concerns, complaints or compliments about children's services in Urdu
Contact us
You can contact us by:
- telephone - 01202 118484
- email - cscomments@bcpcouncil.gov.uk
Read our Children's Services annual complaints report for 2022 to 2023
pdf , 490.29 KB , 23 pages