Tell us about a fault with a traffic light at a junction or signalised pedestrian crossing, for example pelican, puffin or toucan crossings.

Examples of a fault include:

• traffic lights that are not working
• synchronisation with other traffic lights.

Report a traffic light fault

You can also call 01202 451 199

You will need to let us know the:

• road or junction the faulty traffic lights are located on
• details of the fault
• installation reference number, if known (located on the side of the nearby grey controller box and written in black lettering)
• faulty pole number, if known.

If the fault is an emergency, please phone us on:

• 01202 265 255: during normal opening hours
• 0800 506 050: out of hours.