Tell us about a fault with a traffic light at a junction or signalised pedestrian crossing, for example pelican, puffin or toucan crossings.

Examples of a fault include:

• traffic lights that are not working
• synchronisation with other traffic lights.

When you report a fault we will need know the:

• road or junction the faulty traffic lights are located on
• details of the fault
• installation reference number, if known (located on the side of the nearby grey controller box and written in black lettering)
• faulty pole number, if known.

Contact us

Report faults to us via email or phone.