Service Status

Due to the large number of applications being received, it is currently taking about 12 weeks to make a decision.

We apologise and are processing applications as quickly as possible.

If you are threatened with homelessness, please contact:

bcphousingadvice@bcpcouncil.gov.uk

BCP Council Homechoice

You can now access our homechoice website

Once your application is received, you may receive a call from one of our Housing Advisors to discuss your Housing Options if not, you will receive a letter from us about your application

Please make sure to read our Allocations Policy.

You are now able to upload your own documents:

• Log in to your account and click ‘Add supporting documents to my application’
• Choose the necessary document types for household members from the drop down list. For example; passport, child benefit award letter or a doctors or OT letter for a medical issue

There is an extensive Help section on the new website, but if you have any questions that are not answered, please contact us.

bcphousingregister@bcpcouncil.gov.uk

Homelessness support

If you are homeless, or threatened with homelessness and not currently working with our Housing Options Team, please contact our:

bcphousingadvice@bcpcouncil.gov.uk