If you live in Bournemouth, Christchurch and Poole you can email, call or write to us with your Council Tax queries.
Email us
Bournemouth residents: counciltax.bournemouth@bcpcouncil.gov.uk.
Christchurch and Poole residents: revenuesandbenefits@bcpcouncil.gov.uk.
Call us
Council Tax general enquiries: 01202 123 330.
Council Tax payments (automated 24 hours): 01202 672 932.
Write to us
Revenues and Benefits Services
BCP Civic Centre
Bourne Avenue
Bournemouth
BH2 6DY
BSL (British Sign Language) support for all residents
For BSL support using a browser:
- connect to SignVideo to make a call from the browser
- use SignVideo apps: select SignVideo Directory Services and scroll down to select BCP Council Council Tax
- download the SignVideo mobile phone app
You'll connect to a SignVideo interpreter and they'll confirm they are BCP Council Council Tax. You'll then be connected and start the conversation in BSL.
Before using SignVideo BSL Live, please ensure your device meets basic requirements. It can be accessed on PC using Chrome or Firefox browsers. On MacOS computers, we recommend using Chrome, though Safari 11 is supported.
To use on iOS, make sure you are on version 11 or above. For Android, make sure you are on version 4.4 or above.