If you live in Bournemouth, Christchurch and Poole you can email, call or write to us with your Council Tax queries.

Email us

Bournemouth residents: counciltax.bournemouth@bcpcouncil.gov.uk.

Christchurch and Poole residents: revenuesandbenefits@bcpcouncil.gov.uk.

Call us

Council Tax general enquiries: 01202 123 330.

Council Tax payments (automated 24 hours): 01202 672 932.

Write to us

Bournemouth residents can write to:

Revenues and Benefits Services
BCP Civic Centre
Bourne Avenue
Bournemouth
BH2 6DY

Christchurch and Poole residents can write to:

Revenues and Benefits
PO Box 722
Poole
BH15 2YE

BSL (British Sign Language) support for all residents

For BSL support using a browser:

• connect to SignVideo to make a call from the browser 
• use SignVideo apps: select SignVideo Directory Services and scroll down to select BCP Council Council Tax
• download the SignVideo mobile phone app.
  

You'll connect to a SignVideo interpreter and they'll confirm they are BCP Council Council Tax. You'll then be connected and start the conversation in BSL.

Before using SignVideo BSL Live, please ensure your device meets basic requirements. It can be accessed on PC using Chrome or Firefox browsers. On MacOS computers, we recommend using Chrome, though Safari 11 is supported.

To use on iOS, make sure you are on version 11 or above. For Android, make sure you are on version 4.4 or above.