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About the council
- About us
- Budgets and finance
- Byelaws
  - Byelaws in Christchurch
- Code of governance
- Customer Charter
- Equality, diversity and inclusion
- Have your say
  - Consultations
- How council decisions are made
- Information held by us and how to request it
- Insurance
  - Liability insurance claims against us
- Our Big Plan
  - Future Places
    - Future places board minutes and progress reports
    - Big Conversation
- Our values and behaviours
- Statistics, data and census
- Strategies, plans and policies
  - CorporateStrategy
- Supplying the council
Accessibility
Adult social care and health
- About adult social care services
- Adult Social Care contact, feedback and complaints
- Apply for care and support
- Carers
- Find the help you need
- How to pay for your care
- Safeguarding adults from abuse
Advertise with us
Apply for or register for a service
Benefits support and advice
- Council Tax Support
- Discretionary housing payment
- Housing Benefit
Bins, waste and recycling
- Bins
- Bulky household waste collections
- Commercial waste and recycling
- Flytipping
- Garden waste service
- Household Recycling Centres and recycling banks
- New to you
- Waste prevention
Business
- Business rates
- DBS Umbrella Checking Service
- Our enforcement policy
- Speed
- Street Food Corner Trader
  - Street Food Corner Trader
- UK Shared Prosperity Fund
  - UKSPF case studies
- Whistleblowing
Children young people and families
- Childcare
  - Preparing your child for school
  - Special Educational Needs and Disability (under 5s)
- Children's social care
- Dorset Combined Youth Justice Service
- Help for parents with bilingual children
- LADO
  - When and how to report a concern or allegation
- Private fostering
  - Secure
    - ManageHousehold
- SEND inspection
- Working in childcare
Communities
- Animal health and welfare
- Communities and Place UK Shared Prosperity Fund
- Community Asset Transfer
  - Community Asset Transfer
- Crime and disorder
  - CCTV
  - MARAC (Multi Agency Risk Assessment Conference)
- Helping the community
- PSPOs
  - Alleyway Ashley Road Public Spaces Protection Order (PSPO)
- Public Health Dorset
- Public toilets
Contact us
- Contact us by phone
- Contact us online
- Out of hours services
- Social media
- Visit us
Cookies
Council Tax
- Change in circumstances, moving, refunds and other information
- Council Tax discounts and exemptions
- Council Tax scams
- Energy Bill Rebate
- New Properties
- Paying your Council Tax bill
  - How to pay your Council Tax bill
  - Problems with paying your bill
- Understanding Council Tax
- Council Tax recovery
- View your Council Tax online
Councillors, committees and elections
- Civic dignitaries
- Council and committee meetings
  - Attending council and committee meetings
  - Watch our virtual council and committee meetings
- Elections and voting
- UK Youth Parliament (UKYP)
  - BCP Youth Fund
    - BCP Youth Fund - Funded Projects
- Your councillors
  - Become a councillor
  - What councillors do
Disclaimer
Environment
- Air quality
- Contaminated land
  - Contaminated land and environmental searches
  - Contaminated land Register
- Emergency planning
  - Cold weather emergencies
  - Risks
- Grass cutting
  - Grass Cutting Rounds
- Pest control
- Sustainability and carbon reduction
  - Using less energy at home
- Trees, hedges and foliage
- Nature Pledge
Home
Housing
- BCP Homes
  - Bournemouth
    - Council home
    - Council tenancy
  - News for BCP Homes tenants and leaseholders
- Apply or report
  - Empty properties
  - Rent a garage in BCP
- Contacts for homelessness and housing
- Homelessness and rough sleeping
- Housing advice and support
- Moving to the BCP area
- Strategies, policies and performance for our housing services
- Turlin Moor housing development
Jobs and apprenticeships
- Apprenticeships
Leisure, culture and local heritage
- Allotments
- Arts, culture and museums
  - Trails and public art
- Beaches and quays
- Sports and activities
Libraries
- Borrowing
- Computers and internet access
- Drop-in advice sessions
- Events at BCP Libraries
  - Events at BCP Libraries
- Help using computers
- Home library service
- Join a library
- Libraries newsletter
- Library charges
- Reading groups and shared reading
- Renew a book
- Search and reserve
- Work experience
- Volunteer
Pay BCP
- Pay an invoice
Planning and building control
- Land and premises
- Planning Service Status
- Local land charges
  - Local Land Charges in Bournemouth
  - Local Land Charges in Christchurch
- Apply for planning permission
- Search and comment on applications
  - Search for planning applications in the Poole area
- Report a planning breach
- Building control
- Urban design, trees and conservation
- Planning policy
  - Investment Zone
  - Current Local Plans
  - BCP Local Plan
  - Neighbourhood planning
    - Sandbanks-Peninsula-Neighbourhood-Plan
      - Sandbanks Peninsula Neighbourhood Plan
    - Hurn Neighbourhood Plan
      - Representations received to the submitted Hurn Neighbourhood Plan
      - Hurn Neighbourhood Plan
    - Highcliffe and Walkford Referendum
      - Highcliffe and Walkford Referendum
      - Highcliffe and Walkford Results of Referendum and Decision Statement
    - Highcliffe and Walkford Neighbourhood Submission Plan
    - Completed plans
    - Plans being prepared
    - How to get involved
  - Statement of community involvement
  - Community Infrastructure Levy
  - Monitoring and information
  - Waste and minerals
  - Brownfield land register
  - Self and custom build register
Report a problem or fault, or tell us about something
Roads and transport
- Apply to close a road
- Book an MOT
- Bridges
  - Bridge lifting
  - Bridges maintenance
- Cars
  - Co-Wheels car club
  - Electric vehicle charging
- Cycling
- Dropped kerbs
- Maintaining our roads
  - Highway adoptions
  - Highway maintenance
  - Highways asset management
    - Highways asset management
  - Postal numbers, property names and street names
  - Road markings
  - Street naming
  - Street projections
- Projects, plans and consultations
- Report a problem on a road or pavement
- Road safety
- Roadworks
- Street works
- Taxi
  - Catching a taxi safely
  - Taxi fares
- Traffic management
- Walking
Schools and learning
- At school
- Free school meals
  - How to apply for free school meals
- Home education
- School admissions
- School closures
- School policies
  - Draft and determined admissions
- SoundStorm Music Education and Wave Arts Education
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