Bus shelters

Report a problem with a bus shelter

All shelters in Bournemouth, Christchurch and Poole are regularly cleaned and maintained by our contractor Clear Channel. To report a problem such as damage or graffiti, please call them directly on 01730 231 115 or email

We have over 500 bus shelters, so please provide a clear description of the location and if possible the shelter’s identification number. This is marked on the roof, for example, 2204 0001.

Displays at bus stops

Over 250 of the busiest bus stops in Bournemouth, Christchurch and Poole are fitted with an electronic display that indicates when the next buses are due. These are linked to GPS tracking of the buses and “countdown” in minutes to show when the bus will arrive.

There may be occasions where the displays become faulty or do not show any information. If this happens, please email or telephone 01730 231 115, giving the location (and shelter reference number if possible) of the faulty display.


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