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Apply for an older person's bus pass

Older person's bus pass

This pass allows free off-peak travel on local buses everywhere in England. Off-peak hours are from 9:30am until 11pm Monday to Friday and all day at weekends and bank holidays.

You can apply for an older person's bus pass if you have reached the state pension age and are a permanent resident of the Bournemouth, Christchurch and Poole area.

To find out when you become eligible for your bus pass, check your state pension age on GOV.UK

To confirm your address is in the BCP area, you can check which council area you're in. If you have a second home, you must apply to the council where your main home is.

Apply

You can apply for an older person's bus pass up to 28 days in advance of your eligibility date.

You will need:

  • to set up an online bus pass account  
  • proof of your permanent residency in the BCP area (Council Tax bill, rental agreement, utility bill)
  • proof of your date of birth (birth certificate, passport, driving licence)
  • your National Insurance Number
  • a recent passport style/size colour photo: digital or scanned photo.

Bus pass renewals

As long as you have used your pass in the 12 months before the expiry date, it scans on the bus and we have your correct details, we’ll send your renewed bus pass in the post around 10 days before the other one runs out.

Apply by post

If you would like to apply by post, you can download an application form and return it by post with photocopies of your evidence and a passport photograph.

Please do not submit your application more than 4 weeks before the date you are eligible. Applications made before this may be refused and returned.

If you need any help or support, please call us on 01202 123 700.

Please read the terms and conditions for more information about using your bus pass.