Through our social media channels you can expect regular news covering the following areas:
- Council news
- Public consultations
- Emergency information. For example, flood warnings, road gritting, refuse collections
- Job vacancies
- Key council meetings and events
- Live coverage of events. For example, elections, the Air Festival
We update and monitor our social media channels during office hours only, Monday to Friday (except Bank Holidays).
The Corporate Communications team reads all posts and will try to assist you wherever possible. However, if your request is serious or urgent or we are unable to help you on social media, we will ask you to contact our customer service team directly.
Engaging with us via social media
We welcome feedback and ideas and endeavour to join the conversation wherever possible. We want you to have your say and we do not censor comments if they are critical of the council. However, there are rules that we ask everyone to follow.
We reserve the right to remove content where possible and/or block/ban users at our own discretion who do not abide by these rules:
Repeated abuse will result in blocking/banning a user from engaging with BCP Council via our social media accounts.
We cannot engage on issues of party politics as outlined in the National Code of Conduct for Communications in local government. During the period of Purdah (the lead up to a general, European or local election) we reserve the right to remove posts which are of a political nature.