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Rough sleeper support

How are we helping and supporting rough sleepers? 

St Mungo's our Street Outreach Service and our Housing Options team are working hard to ensure everyone who is rough sleeping in the area is safe during the coronavirus situation.

Find more information from our Cabinet Member for Housing and Outreach Manager at St Mungo’s.

Emergency Accommodation

Everyone rough sleeping has been offered alternative and suitable emergency accommodation in local hotels/B&Bs for self-isolation.

Dedicated accommodation has also been provided for those with coronavirus symptoms and also for those with underlying health conditions.


The team is continuing to support everyone who is in accommodation throughout this period, contacting them regularly and ensuring they have everything they need.

Everyone rough sleeping that has been accommodated:

  • is provided with food
  • has access to a support worker every day and other specialist support staff

Additionally, partner agencies are involved to help support often multiple and complex needs. 

Food provision 

Breakfast is provided on site for everyone. To help residents adapt to sourcing food themselves through their welfare benefit entitlement, the YMCA and faith sector are currently assisting with the direct provision of three meals a day for some residents.

Has everyone accepted support? 

There are some rough sleepers who continue to not accept the housing offers available. Our outreach team, St Mungo's, will continue to work with people who continue to rough sleep to encourage them to accept support.  

Concerned about someone rough sleeping?

If you are worried about someone who is rough sleeping:

If you think the person you are concerned about is in immediate danger or needs urgent care, please call 999.

Wondering how you can help? 

Find out how to help tackle homelessness locally through StreetSupport.

Change For Good is a fund already in place to help those in emergency accommodation to move on to something more secure in the long term. This was set up by members of the local Homelessness Partnership and is independently administered by Dorset Community Foundation.  

If you wish to donate to help those rough sleeping all monies will go to help individuals recover from homelessness.