alt=""

Government food parcel no longer needed?

Government advice and guidance on accessing food and other essential supplies

How to stop the weekly government food parcels:

If you received an NHS letter and if you have registered as shielding, you may have received a weekly food parcel. This will contain enough food for one adult for one week.

If you want to cancel this, do one of the following:

  • refuse the parcel when it is delivered, this will then cancel it and remove you from the government distribution list
  • go to GOV.UK where you registered as shielded, go to the question 'Do you have a way of getting essential supplies delivered at the moment?'. You previously answered no to this question, please now reply as yes. You will then be removed from the government distribution list
  • call 0800 028 8327 and make sure you have your NHS number (this will be on the top of your NHS letter). This is an automated phone line and you will need to follow the instructions. You will be asked the question 'Do you have a way of getting essential supplies delivered at the moment?'. You previously answered no to this question, please now reply as yes. You will then be removed from the government distribution list

Please note that deregistering from the food parcels will not cause you to lose your priority status slot for supermarket delivery.

How to donate unwanted food parcels

Residents in Bournemouth, Christchurch and Poole can donate an unwanted government food parcel by emailing our Communities Team: communities@bcpcouncil.gov.uk. We will arrange collection and redistribute items to food banks to help local people in need.