Domestic abuse support - help is available
There is support if you need to leave your home to escape domestic abuse and services to help you leave.
You do not need to stay at home during the Coronavirus (COVID-19) pandemic if you are experiencing abuse or violence.
Call 999 if you or your children are in immediate danger.
What to do if you can't talk on the phone when you call 999
- If prompted, press 55, this will transfer your call to the police under the Make Yourself Heard system.
- Pressing 55 only works on mobiles and does not allow police to track your location.
Landline (home phone)
- Listen to the questions from the operator and if possible, respond by coughing or tapping the head set.
- If only background noise can be heard and operators can't decide whether an emergency service is needed, then you'll be connected to a police call handler.
- information about your location should be automatically available to the call handlers to help provide a response.
You can report a crime 24 hours a day, seven days a week by calling 101. You can also go online to Dorset Police and use the 101 web chat or the online crime reporting form.
Help and support
- BCHA Domestic Abuse Referrals & Support Line: 01202 710 777
- Bournemouth, Christchurch and Poole – Outreach (24 hours) – 01202 710 777
- Dorset Police abuse advice and support
- Sexual Trauma and Recovery Services (STARS Dorset): Telephone Support Line 01202 308855
online live chat also available through www.starsdorset.org
During the coronavirus (COVID-19) pandemic the major telecoms companies have agreed that searches for information and support related to domestic abuse will not use customers data. This currently applies to the websites below:
Support for victims and Witnesses of crime
Victim Support Dorset team on 0300 3030 163 – Monday, Wednesday and Friday: 09.00 – 18.00, late on Tuesday and Thursday: 09.00 – 20.00. Outside of these times you can still access their services 24/7 through their national support line on 0808 16 89111 or their free and anonymous Live Chat service
Support for victims of sexual violence and abuse
Support for victims of domestic abuse
Worried about a child or young person?
Currently only the NSPCC website has been agreed as a data free website for children's services.
More about domestic abuse, including how to recognise it, report it and get help from the police
We are working with the police and other organisations across the area on a new campaign to ensure that vital support is always accessible to those who need it.