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Domestic abuse support - help is available

The government instruction to 'stay home' does not apply if you need to leave your home to escape domestic abuse. There is support if you are at risk of abuse and services to help you leave. 

Emergency help

Call 999 if you or your children are in immediate danger.

What to do if you can't talk on the phone when you call 999

Mobile

  • If prompted, press 55, this will transfer your call to the police under the Make Yourself Heard  system.
  • Pressing 55 only works on mobiles and does not allow police to track your location.

Landline (home phone)

  • Listen to the questions from the operator and if possible, respond by coughing or tapping the head set.
  • If only background noise can be heard and operators can't decide whether an emergency service is needed, then you'll be connected to a police call handler. 
  • information about your location should be automatically available to the call handlers to help provide a response.

Non-emergency

You can report a crime 24 hours a day, seven days a week by calling 101. You can also go online to Dorset Police and use the 101 web chat or the online crime reporting form.

Contacts who can help and support you

  • BCHA Domestic Abuse Referrals & Support Line: 01202 710 777
  • Bournemouth, Christchurch and Poole – Outreach (24 hours) – 01202 710 777
  • Dorset Police abuse advice and support
  • Mankind Initiative 01823 334244
  • National Domestic Violence Helpline 0808 2000247 (24 hours)
  • Sexual Trauma and Recovery Services (STARS Dorset): Telephone Support Line 01202 308855
    online live chat also available through www.starsdorset.org
  • Victim Support Dorset team on 0300 3030 163 –Monday, Wednesday and Friday: 09.00 – 18.00, late on Tuesday and Thursday: 09.00 – 20.00. Outside of these times you  can still access their services 24/7 through their national support line on 0808 16 89111 or their  free and anonymous Live Chat service

Worried about a child or young person? 

 

We are working with the police and other organisations across the area on a new campaign to ensure that vital support is always accessible to those who need it.