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Are you caring for a vulnerable person?

Government guidance states that we should all stay at home in order to save lives and prevent the spread of Covid-19. However, there are circumstances where you may need to look after or provide care for a vulnerable person. So we want to ensure that you are doing this safely and sensibly.

If you are caring for someone or you are volunteering in your community, please: 

  • Try and deliver shopping and prescriptions during daylight hours
  • Do not ask people to pay you cash or take their bank details for their shopping/prescriptions – an increasing number of local businesses are now taking payments over the telephone
  • Ensure you take sensible precautions such as hand washing, so you do not spread the infection onto other people – it is possible to be infected but not display symptoms

If you do have contact with the person you are helping:

  • Keep 2m apart
  • Introduce yourself clearly – who you are and why you are there

The government has also provided national guidance about how you can help safely. 

If you have any safeguarding concerns about an individual please contact Adult Social Care. They may be busier than usual due to the coronavirus (COVID-19) pandemic.

In Bournemouth and Christchurch contact:

Care Direct: 01202 454979 caredirect@bcpcouncil.gov.uk

In Poole contact:

Helpdesk: 01202 633902 sshelpdesk@bcpcouncil.gov.uk

Out of Hours - Social Services

Evenings and Weekends: 0300 123 9895

For further advice please contact Community Action Network on 01202 466130