Library services

Following the latest government announcement, England is under national lockdown. As a result, library services are temporarily changing.

We have temporarily suspended library Order & Collect services. It is vital that people don't leave their houses except for essential reasons, so the service has been paused to protect the safety of the public and our staff. Borrowers with orders currently awaiting collection are being contacted by library staff to arrange safe doorstep delivery of these if required.

Current library loans have been extended to mid March 2021 at the earliest. If your loans are already overdue, please email

Free online resources and services are available across the Bournemouth, Christchurch and Poole area.

Online events and activities are on @BCPLibraries Facebook and Twitter, and videos for families on BCP Council YouTube.

Booked urgent appointments for UKVI visa, Citizens Advice and other agencies will continue.

For enquiries, please contact or call 01202 262444 (Monday to Thursday 9am to 5pm and Friday 9am to 4:30pm).

Home Library Service

Our Home Library Service is open for existing members and is accepting new clients.

Email or phone 01202 547879.

All volunteers and library staff follow safety guidance for the picking, packing and delivery of books. Returned books will be cleaned and quarantined in line with public health guidelines to ensure the safety of both residents and colleagues.

Online services available across the BCP area

If you live in Bournemouth, Christchurch, or Poole we are able to offer free:

  • Information resources
  • Access to Ancestry
  • e-books
  • e-audio books
  • newspapers
  • magazines
  • comics.

Visit and Bournemouth's Cyberlibrary for access.

Temporary library membership

You can access e-books, e-audio books, e-magazines and comics even if you're not currently a library member. 

Request temporary membership

  • Fill in your details
  • Select a 4 digit PIN number,
  • Click on Register.
  • You will then get a temporary membership number.
  • Make a note of this number. Then go back to the library webpages and use this number and your PIN to register.

If you live in Bournemouth, just select any Poole library from the drop down list of locations.

Free access to Ancestry for library members

Library members can access Ancestry Online from home until 31 March 2021.

To do this, Libraries West customers and those with temporary accounts should go to the Libraries West homepage and login with their library card. Bournemouth customers should sign in to My account on Bournemouth Libraries catalogue. For both sites, click the Ancestry link near the top of the page, and you can search through thousands of records at home.


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