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Library services

Changes to library services

To comply with Government Covid regulations, we have had to revise the services available from 5 November to 2 December 2020.

Revised services

You can:

  • use the Order & Collect service (we select, you collect), tell us your favourite authors and topics, use our Order and Collect form or phone a BCP library
  • place a request for specific items. There is a small fee for this.
  • use the Home Library Service
  • attend prebooked appointments with Citizens Advice, Skills & Learning, Bourne Digital mentors, and the UKVI visa service.
  • enjoy family activities on BCP Council YouTube, and the Book Club on @BCPLibraries Facebook.
  • use free online resources and e-membership

Contact us:

  • by email for enquiries BCPLibraries@bcpcouncil.gov.uk
  • by phoning your local library (staffed part time) or the main phone lines Bournemouth Library 01202 454842 and Poole Library 01202 262421 (phones staffed Monday to Friday 9.30am to 5pm, Saturday 10am to 2pm).

Keep safe:

Please do not visit the library to collect your books if you have COVID19 symptoms. Please use the hand sanitiser provided throughout the library and take care to keep a safe distance from other visitors and staff. All library visitors must wear face coverings and follow instructions for NHS Test & Trace.

Order and Collect service

Complete the Order and Collect form to tell us the topics, authors, and genres you like. We will hand pick a selection for you. You can safely collect the pre-issued selection from a BCP library of your choice.

The Order & Collect pick up sessions start week commencing 9 November:

Boscombe

  • Monday 2 to 5pm
  • Wednesday 9.30am to 12.30pm
  • Friday 9.30am to 12.30pm
  • Saturday 10am to 2pm

Bournemouth

  • Tuesday 9.30am to 12.30pm and 2 to 5pm
  • Wednesday 9.30am to 12.30pm and 2 to 5pm
  • Thursday 9.30am to 12.30pm and 2 to 5pm
  • Saturday 10am to 2pm

Branksome

  • Monday 2 to 5pm
  • Tuesday 10am to 1pm
  • Wednesday 10am to 1pm

Broadstone

  • Monday 9.30am to 12.30pm
  • Tuesday 2 to 5pm
  • Friday 9.30am to 12.30pm
  • Saturday 10am to 2pm

Canford Cliffs

  • Monday 2 to 5pm
  • Wednesday 2 to 5pm

Canford Heath

  • Monday 10am to 1pm
  • Tuesday 2 to 5pm
  • Thursday 10am to 1pm

Castlepoint

  • Monday 9.30am to 12.30pm
  • Tuesday 2 to 5pm
  • Friday 9.30am to 12.30pm
  • Saturday 10am to 2pm

Charminster

  • Monday 2 to 5pm
  • Tuesday 9.30am to 12.30pm
  • Thursday 9.30am to 12.30pm

Christchurch

  • Monday 9.30am to 12.30pm and 2 to 5pm
  • Tuesday 9.30am to 12.30pm and 2 to 5pm
  • Friday 9.30am to 12.30pm and 2 to 5pm
  • Saturday 10am to 2pm

Creekmoor

  • Monday 2 to 5pm
  • Wednesday 10am to 1pm

Ensbury Park

  • Tuesday 2 to 5pm
  • Friday 2 to 5pm

Hamworthy

  • Tuesday 9.30am to 12.30pm
  • Wednesday 2 to 5pm

Highcliffe

  • Monday 2 to 5pm
  • Tuesday 9.30am to 12.30pm
  • Thursday 9.30am to 12.30pm

Kinson Hub

  • Tuesday 9.30am to 12.30pm and 2 to 5pm
  • Wednesday 9.30am to 12.30pm and 2 to 5pm
  • Friday 9.30am to 12.30pm and 2 to 5pm
  • Saturday 10am to 2pm

Oakdale

  • Wednesday 10am to 1pm
  • Friday 2 to 5pm

Parkstone

  • Tuesday 2 to 5pm
  • Friday 2 to 5pm

Poole

  • Monday 9.30am to 12.30pm and 2 to 5pm
  • Thursday 9.30am to 12.30pm and 2 to 5pm
  • Friday 9.30am to 12.30pm and 2 to 5pm
  • Saturday 10am to 2pm

Rossmore

  • Monday 10am to 1pm
  • Wednesday 10am to 1pm
  • Friday 2 to 5pm
  • Saturday 10am to 2pm

Southbourne

  • Monday 9.30am to 12.30pm
  • Tuesday 9.30am to 12.30pm
  • Thursday 2 to 5pm

Springbourne

  • Monday 2 to 5pm
  • Thursday 2 to 5pm

Tuckton

  • Tuesday 9.30am to 12.30pm
  • Thursday 9.30am to 12.30pm
  • Friday 2 to 5pm

West Howe

  • Monday 2 to 5pm
  • Thursday 9.30am to 12.30pm

Westbourne

  • Monday 9.30am to 12.30pm
  • Tuesday 9.30am to 12.30pm
  • Thursday 2 to 5pm

Winton

  • Monday 9.30am to 12.30pm
  • Tuesday 2 to 5pm
  • Thursday 9.30am to 12.30pm

Home Library Service

Our Home Library Service is open for existing members and is accepting new clients.

Email enquiries@bournemouthlibraries.org.uk or phone 01202 547879.

All volunteers and library staff follow safety guidance for the picking, packing and delivery of books. Returned books will be cleaned and quarantined in line with public health guidelines to ensure the safety of both residents and colleagues.

Online services available across the BCP area

If you live in Bournemouth, Christchurch, or Poole we are able to offer free:

  • Information resources
  • Access to Ancestry
  • e-books
  • e-audio books
  • newspapers
  • magazines
  • comics.

Visit librarieswest.org.uk and Bournemouth's Cyberlibrary for access.

Temporary library membership

You can access e-books, e-audio books, e-magazines and comics even if you're not currently a library member. 

Request temporary membership

  • Fill in your details
  • Select a 4 digit PIN number,
  • Click on Register.
  • You will then get a temporary membership number.
  • Make a note of this number. Then go back to the library webpages and use this number and your PIN to register.

If you live in Bournemouth, just select any Poole library from the drop down list of locations.

Free access to Ancestry for library members

Library members can access Ancestry Online from home until end December. To do this, Libraries West customers and those with temporary accounts should go to the Libraries West homepage and login with their library card. Bournemouth customers should sign in to My account on Bournemouth Libraries catalogue. For both sites, click the Ancestry link near the top of the page, and you can search through thousands of records at home.

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