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Library services

All BCP libraries provide Order & Collect, returns and reservations services, and the Home Library Service.

Restarting library services in Step 2 roadmap

As allowed in Step 2 of the COVID regulations, our libraries are restarting browsing and borrowing in person, bookable public computers, and bookable study tables. These services will be restarted in three careful stages during April; and all libraries have COVID safe procedures.

From 12 April

Boscombe, Broadstone, and Charminster libraries will offer browsing and bookable public computers. Bournemouth, Christchurch, Kinson Hub, Poole, Rossmore, and West Howe libraries will also offer bookable study tables.

From 19 April

Canford Heath, Highcliffe, Southbourne, Tuckton, Westbourne, and Winton libraries will offer browsing and bookable public computers. Hamworthy Library will also offer bookable study tables.

From 26 April

Branksome, Castlepoint, Creekmoor, and Oakdale libraries will offer browsing and bookable public computers. Springbourne Library will also offer bookable study tables.

Library services

Three smallest libraries at Canford Cliffs, Ensbury Park, and Parkstone will continue to provide Order & Collect and reservation services only for now, due to social distancing demands. However, from 12 April their opening hours have been increased.

View the opening hours and contact details for all libraries.

For enquiries, please email BCPLibraries@bcpcouncil.gov.uk.

Free online resources and services are available across the Bournemouth, Christchurch, and Poole area.

Online events and activities are on @BCPLibraries Facebook and Twitter, and videos for families on BCP Council YouTube.

The Home Library service delivers books to clients in partnership with the Royal Voluntary Service.  

Current library loans have been extended to 4 May 2021 at the earliest. If your loans are already overdue, please email BCPLibraries@bcpcouncil.gov.uk.

Order and collect service

Complete the Order and Collect form to tell us the topics, authors, and genres you like.

We will hand pick a selection for you. You can safely collect the pre-issued selection from your choice of the our libraries. View contact details and opening hours.

Home library service

Our Home Library Service is open for existing members and is accepting new clients.

Email BCPLibraries@bcpcouncil.gov.uk or phone 01202 547 879.

All volunteers and library staff follow safety guidance for the picking, packing and delivery of books. Returned books will be cleaned and quarantined in line with public health guidelines to ensure the safety of both residents and colleagues.

Online services available across the BCP area

If you live in Bournemouth, Christchurch, or Poole we are able to offer free:

  • Information resources
  • Access to Ancestry
  • e-books
  • e-audio books
  • newspapers
  • magazines
  • comics.

Visit librarieswest.org.uk and Bournemouth's Cyberlibrary for access.

Temporary library membership

You can access e-books, e-audio books, e-magazines and comics even if you're not currently a library member. 

Request temporary membership

  • fill in your details
  • select a 4 digit PIN number
  • click on Register
  • you will then get a temporary membership number.
  • make a note of this number. Then go back to the library webpages and use this number and your PIN to register.

If you live in Bournemouth, just select any Poole library from the drop down list of locations.

Free access to Ancestry for library members

Library members can access Ancestry Online from home until 30 June 2021.

To do this, Libraries West customers and those with temporary accounts should go to the Libraries West homepage and login with their library card. Bournemouth customers should sign in to My account on Bournemouth Libraries catalogue. For both sites, click the Ancestry link near the top of the page, and you can search through thousands of records at home.


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