Unfortunately, due to the COVID-19 pandemic and the increased volumes of work this has caused, BCP Bereavement Services are having to place a hold on processing the following enquiries:

• jewellery and urns
• genealogy searches
• memorial benches within the cemeteries
• non-essential transfers of grave ownership
• pre-purchase of grave ownership
• Columbarium Niche
• Sanctum Vault

We are hoping to take enquiries from 1 February 2021 and would ask that you contact the department on or after this date. We are sorry that we cannot assist with these enquiries at this time. 

All enquiries/orders regarding the above submitted to the offices prior to Friday 6 November will be honoured.

All enquiries being processed are taking longer to deliver due to COVID-19, with up to 12 weeks in some instances. We appreciate your patience and understanding with this.