Restart Grant and Local Restrictions Support Grants

Restart Grant

On 3 March 2021, government announced the introduction of grant support for non-essential retail, hospitality, accommodation, leisure, personal care and gym businesses in England.

The Restart Grant is available from April 2021 to business rate payers and is a one-off grant to support businesses in reopening safely as COVID-19 restrictions are lifted. The amount of grant support that may be awarded is dependent on the type of business and the rateable value of each business.

The eligibility criteria for the Restart Grant is different to the LRSG (Closed) Addendum. Receiving the LRSG does not guarantee you will receive a Restart Grant.

If you are a business ratepayer and have received a remittance advice about the Restart Grant on 14 April 2021, you do not have to do anything.

If you received the LRSG (Closed) Addendum grant for 16 February to 31 March 2021 before 14 April 2021, you do not have to do anything. We will be processing the Restart Grant for these businesses over the next week or two and will contact you if you are eligible.

If you have not received a remittance advice and haven’t yet received your LRSG (Closed) Addendum payment and consider you are an eligible business (you must read the eligibility details below), you will need to apply for the Restart Grant.

If your business is in Bournemouth

If your business is in Christchurch or Poole

You must submit an application form by 30 June 2021. Any applications received after this date will not be processed.

General eligibility

The Restart Grant is only available to the business on the ratings list.

Any changes to the rating list (rateable value or to the hereditament) after 1 April 2021 should be ignored for the purposes of eligibility. Local Authorities are not required to adjust, pay where the rating list is subsequently amended retrospectively to 1 April 2021.

Businesses must have been trading on 1 April 2021 to be eligible to receive funding under this scheme.

Non essential retail

For the purposes of this scheme, a non-essential retail business can be defined as a business that is used mainly or wholly for the purposes of retail sale or hire of goods or services by the public, where the primary purpose of products or services provided are not necessary to the health and well-being of the public.


  • the business must be undertaking in person services, where the main service and activity takes place in a fixed rate-paying premises
  • must be offering in-person non-essential retail to the general public.

Who is included

Betting offices, departmental stores, markets (other than livestock), sales kiosks, showrooms, e.g. kitchen, bathroom, tile, glazing, tobacco and vape stores, antiques stores, sales offices, travel agents, electronic goods and mobile phone, shops, clothes shops, Book shops, auction rooms, car auction, car showrooms, car supermarkets, car washes (standalone), car/caravan, sales/display/hiring sites, charity shops, carpet stores, furniture shops, sofa shops, homeware shops, florists, plant nurseries, jewellers, stationery shops, gift shops, make-up shops, animal groomers, sweet shops, photography studios.

Who is excluded

Food retailers, including food markets, supermarkets, convenience stores, corners shops, off licences, breweries, pharmacies, chemists, newsagents, animal rescue centres and boarding facilities, building merchants, petrol stations, vehicle repair and MOT services, bicycle shops, taxi and vehicle hire businesses, education providers including tutoring services, banks, building societies and other financial providers, post offices, funeral directors, laundrettes and dry cleaners, medical practices, veterinary surgeries and pet shops, agricultural supply shops, garden centres, storage and distribution facilities, wholesalers, employment agencies and businesses, office buildings, automatic car washes and mobility support shops.

Restart Grant for non essential businesses award

  • properties with a rateable value of £15,000 or under, will receive a payment of £2,667
  • properties with a rateable value over £15,000 and below £51,000, will receive a payment of £4,000
  • properties with a rateable value of exactly £51,000 and over, will receive a payment of £6,000.

Businesses in the hospitality, leisure, accommodation, gym and sports and personal care sectors


For the purposes of this scheme, a hospitality business can be defined as a business whose main function is to provide a venue for the consumption and sale of food and drink.


  • you must offer in-person food and drink services to the general public
  • you must provide food and/or drink to be consumed on the premises, including outdoors.

Who is included

Food courts, public houses/pub restaurants, restaurants, roadside restaurants, wine bars, cafes.

Who is excluded

Businesses whose main services is a takeaway or food kiosk.


For the purposes of this scheme, a leisure business can be defined as a business that provides opportunities, experiences and facilities, in particular for culture, recreation, entertainment, celebratory events and nights out.


  • you must provide in-person intangible experiences in addition to goods
  • you may rely on seasonal labour
  • you may assume particular public safety responsibilities
  • you may operate with irregular hours through the day, night and weekends.

Who is included

Bingo halls, bowling alleys, casinos and gambling clubs, cinemas, museums and art galleries, roller skating rings, theatres, conference centres, exhibition centres including for use as banquet halls and other events, wedding venues, events venues, heritage railways, public halls, night clubs & discotheques, hostess bars, sexual entertainment venues, shisha bars, tourist attractions, amusement arcades including adult gaming centres, soft play centres or areas, indoor riding centres, clubs & institutions, village halls & scout huts, cadet huts etc.

Who is excluded

All retail businesses, coach tour operators, tour operators and telescopes.


For the purposes of this scheme, an accommodation business can be defined as a business whose main lodging provision is used for holiday, travel and other purposes.


  • you must provide accommodation for ‘away from home’ stays for work or leisure purposes; or,
  • you must provide accommodation for short-term leisure and holiday purposes.

Who is included

Caravan parks, country house hotels, guest & boarding houses, hostels, hotels, lodges, holiday apartments, cottages or bungalows, campsites, boarding houses, canal boats or other, vessels, B&Bs, catered holiday homes, holiday homes.

Who is excluded

Private dwellings, education accommodation, residential homes, care homes, residential family centres, beach huts.

Gym and sports

For the purposes of this scheme, a gym & sport business can be defined as a commercial or non-profit establishment where physical exercise or training is conducted on an individual basis or group basis, using exercise equipment or open floor space with or without instruction, or where individual and group sporting, athletic and physical activities are participated in competitively or recreationally.


  • you must offer in-person exercise and sport activities to the general public
  • you must be open to members of the public paying an entry or membership fee
  • you must require extensive cleaning protocols, which significantly slow down trade
  • you must offer exercise classes or activities, which may mandate space and no masks etc.

Who is included

Dance schools and centres, Dance studios, Gymnasia/fitness suites, Cricket centres, Ski centres, Sports and leisure centres, Outdoor sports centres, Outdoor adventure centres, Squash courts, Tennis centres, Sports courts, Swimming pools, Shooting and archery, venues, Driving ranges, Water sport centres, Golf courses.

Who is excluded

Home gyms, home exercise studios, home sports courts and home sports grounds.

Personal care

For the purposes of this scheme, a personal care business can be defined as a business which provides a service, treatment or activity for the purposes of personal beauty, hair, grooming, body care and aesthetics and wellbeing.


  • You must deliver in-person holistic, beauty and hair treatments; or
  • You must provide services such as tattoos and piercings; or
  • You must offer close-contact services, which are required to deliver the treatment
  • You must offer services, treatments or activities that require social distancing and cleaning protocols, which have led to a reduction in your capacity to deliver personal care services.

Who is included

Spas, sauna and steam rooms, Hairdressing salons, Tanning salons, Nail salons, Massage centres, massage treatments, Tattoo and piercing studios, Holistic therapy (reflexology, massage, acupuncture), Barbers, groomers, Beauty salons, Beauticians, aesthetics, Other non-surgical treatments.

Who is excluded

Businesses that provide personal care goods, rather than services; businesses used solely as training centres for staff, apprentices and others; businesses providing dental services, opticians, audiology services, chiropody, chiropractors, osteopaths and other medical or health services, including services which incorporate personal care services, treatment required by those with disabilities and services relating to mental health.

Restart Grant for hospitality, leisure, accommodation, gym and sports and personal care award

  • properties with a rateable value of £15,000 or under, will receive a payment of £8,000
  • properties with a rateable value over £15,000 and below £51,000, will receive a payment of £12,000
  • properties with a rateable value of exactly £51,000 and over, will receive a payment of £18,000.

Further exclusions to Restart Grant eligibility

  • businesses that are not within the ratings system will not be eligible to receive funding under this scheme
  • businesses that have already received grant payments that equal the maximum permitted subsidy allowances will not be eligible to receive funding
  • businesses that are in administration, insolvent or where a striking-off notice has been made, are not eligible for funding under this scheme.

Other grants

The Business Support Package for January lockdown (Closed Businesses Lockdown Payment), the Local Restrictions Support Grant (Open and Closed), the Local Restrictions Support Grant (Sector), Local Restrictions Support Grant (Closed) Addendum, Christmas Support Payment for wet led pubs have all closed to new applications.


Enquiries should be made by email, but only if you are unable to locate the information above or on the links. Each email reduces our ability to process the grants promptly and as we have an extremely high number of applications and correspondence regarding these grants, we may not be able to respond to enquiries promptly. Please do not rely on a response to an enquiry before submitting an application, you should proceed to apply if you consider you are eligible.

If the business is located in Bournemouth, email

If the business is located in Christchurch or Poole, email