Report a rough sleeper

Let us know about someone you’ve seen sleeping rough.

This form only takes a couple of minutes to complete, and you’ll need to tell us the location of the person who is sleeping rough.

You can report someone sleeping rough anywhere in England and Wales, and the details will be sent to the local council for that area.

You’ll need to create an account to use this service.

Report someone who is sleeping rough.

You can also report a rough sleeper using StreetLink.

For more information, call our housing advice team on 01202 123 147.  

Rough Sleeper Assertive Outreach & Engagement Service

This service aims to reduce rough sleeping and the problems associated with rough sleeping. The outreach team provide services including street outreach to people who are street homeless to ensure that rough sleepers are:

  • provided with information, advice and support to access accommodation
  • able to access emergency accommodation in severe weather
  • reconnected to their own community if they do not have a local connection to the area
  • encouraged to access services and support for health and wellbeing
  • linked to services which can support their own and others' safety.

People in housing need or homeless, but not rough sleeping, should be directed to local housing services.


Report your concerns via Streetlink or call 0300 500 0914.

Streetlink is an England-wide phoneline, website and mobile app which enables the public to alert local authorities about people sleeping rough in their area.

The information you provide will be swiftly passed on to the local rough sleeper outreach team.

Bournemouth and Poole rough sleepers team

You can also contact the Bournemouth and Poole rough sleepers team by:

Please provide as much information as possible. The team deliver an outreach service, so are not always in the office, but your message will be listened to and followed up at the earliest opportunity.

In an emergency

Call 999 in an emergency if someone is at risk of being injured, a crime is in progress or if you have urgent concerns about someone’s health.

Donate to Make Change Count

Read about donating to the Make Change Count campaign.

More help with homelessness and rough sleeping
 Organisation How they can help
 Homeless Link Search for homelessness accommodation, advice and support services in England.
 Crisis Information and help to address your situation.
Shelter Get free housing and homelessness help and advice. Or call Shelter’s housing advice helpline on 0808 800 4444.
StreetLink  Website that enables the public to alert local authorities in England and Wales about people sleeping rough in their area.