Report a rough sleeper
Let us know about someone you’ve seen sleeping rough.
You can also report a rough sleeper using StreetLink.
For more information, call our housing advice team on 01202 123 147.
The best chance for someone to get off the street is with professional help, rather than giving them your change. Find out more in our Make Change Count campaign.
Rough Sleeper Assertive Outreach & Engagement Service
This service aims to reduce rough sleeping and the problems associated with rough sleeping. The outreach team provide services including street outreach to people who are street homeless to ensure that rough sleepers are:
- provided with information, advice and support to access accommodation
- able to access emergency accommodation in severe weather
- reconnected to their own community if they do not have a local connection to the area
- encouraged to access services and support for health and wellbeing
- linked to services which can support their own and others' safety.
People in housing need or homeless, but not rough sleeping, should be directed to local housing services.
Report your concerns via Streetlink or call 0300 500 0914.
Streetlink is an England-wide phoneline, website and mobile app which enables the public to alert local authorities about people sleeping rough in their area.
The information you provide will be swiftly passed on to the local rough sleeper outreach team.
Bournemouth and Poole rough sleepers team
You can also contact the Bournemouth and Poole rough sleepers team by:
Please provide as much information as possible. The team deliver an outreach service, so are not always in the office, but your message will be listened to and followed up at the earliest opportunity.
In an emergency
Call 999 in an emergency if someone is at risk of being injured, a crime is in progress or if you have urgent concerns about someone’s health.
More help with homelessness and rough sleeping
Homeless Link provides search options for homelessness accommodation, advice and support services in England.
Crisis is the national charity for people experiencing homelessness.
Shelter can help with housing and general advice. They also have a helpline at 0808 800 4444.