Duty to Refer
This referral is only for use by staff of public authorities, as listed below.
If you work in a public authority and meet someone who is homeless, or at risk of homelessness, you should refer them. You must have their permission to make a referral.
You should only make a referral if you work for:
- a prison service
- a youth-offending institution
- a secure training centre
- a secure college
- a probation service (including community rehabilitation schemes)
- JobCentre Plus
- social services
- emergency departments
- urgent treatment centres
- hospitals, in their function of in-patient care
- the armed forces - the navy, marines, army and the air force
Make a referral
Before you refer someone, you must also make sure the person is happy for you to:
- refer them to us and not another council in England
- share their contact details with us