Help for households

The Energy Bills Support Scheme Alternative Funding (EBSS AF) is providing support of £400 for energy bills for households in England, Scotland, and Wales without a direct relationship to a domestic electricity supplier. This support is provided by His Majesty’s Government and is delivered by local authorities. The scheme is now open to all eligible households across Great Britain until 31 May 2023.

Eligibility

Subject to applications meeting the eligibility criteria, people who will be able to receive support under EBSS AF include:

• care home residents and others in care facilities/sheltered accommodation (wholly or partly self-funded)
• park home residents, houseboats and caravans that can provide proof of address
• social and private tenants who pay for energy through a landlord on a commercial supply
• homes on a heat network/private wire
• off-grid homes
• farmhouses used for wholly domestic purposes.

How to apply

If you are eligible for EBSS AF, you will need to fill out a short online form via the GOV.UK website. This form can be found by searching “Apply for energy bill support if you do not get it automatically” into the search bar on GOV.UK or an internet search engine. Applications are made directly to His Majesty’s Government, not to or via Local Authorities. If you do not have online access, you can apply via a contact centre on 0808 175 3287 where a representative will guide you through the application process.

Once you have applied, your application will be processed and verified. After this, if your application is successful, your details will be shared with us, who, after successful completion of any additional verification, will pay the one-off, non-repayable support. The payment will be made directly into your bank account in a single instalment.

Further information can be found on the GOV.UK website.