Our customer service centres are open for pre-arranged appointments with strict social distancing in place.

Wherever possible please try to use our online services before calling or visiting us. We may be able to resolve your enquiry without needing you to travel to a Customer Service Centre for an appointment which will save you the trip.

• Bournemouth.gov.uk
• Christchurch.gov.uk
• Poole.gov.uk.

You can also:

• apply for or register for a service
• pay for council tax, parking fines, housing rent, business rates and other bills
• report a problem or fault, or tell us about something.

Address

Civic Offices
Bridge Street
Christchurch
Dorset
BH23 1AZ

Opening hours

Monday to Thursday 9am to 5pm and 9am to 4:30pm on Fridays

Disabled access

Our civic offices in Christchurch has:

• a ramp for entering and exiting the building
• hearing loops in all customer meeting rooms and at the reception desk
• a car park in front of the offices (Bridge Street) with three designated disabled parking bays.