Our customer service centres are open. Wherever possible please contact the relevant service to book a pre-arranged appointment.

We politely request that on entering the building you wear a face covering and continue to practice social distancing to reduce the spread of COVID-19.

Please do not enter the premises if you are displaying COVID-19 symptoms.

By using our online services, we may be able to resolve your enquiry without the need for you to call or travel to a customer service centre for an appointment.

• Bournemouth.gov.uk
• Christchurch.gov.uk
• Poole.gov.uk.

You can also:

• apply for or register for a service
• pay for council tax, parking fines, housing rent, business rates and other bills
• report a problem or fault, or tell us about something.

Address

Civic Offices
Bridge Street
Christchurch
Dorset
BH23 1AZ

Opening hours

Monday to Thursday 9am to 5pm and 9am to 4:30pm on Fridays

Disabled access

Our civic offices in Christchurch has:

• a ramp for entering and exiting the building
• hearing loops in all customer meeting rooms and at the reception desk
• a car park in front of the offices (Bridge Street) with three designated disabled parking bays.