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View your benefits online

You can view your benefits through your online account.
 
You can access information about your:

Your account information has details about the payments sent to you, when your next payment is due and what your rates are.

Bournemouth residents

Sign up or login to your account.

For your security, your initial password will be posted to you at the address we hold.

Landlords of Bournemouth tenants

If we currently pay you Housing Benefit directly for your tenant(s) you can view a summary of their award (not their personal financial circumstances) and a breakdown of recently issued payments. You can also see any Council Tax or Business Rates accounts in your name.
 
Login to OpenPortal.

Christchurch residents

Sign up or log in to your account.

Poole residents

Poole residents should sign-up or login using the link below.

Sign up or login to your account.

First-time users

First time users will need to register to view their benefits online.

Registration is simple and only takes a few minutes.

Landlords of tenants in Christchurch and Poole

You can also use the above links to see any Council Tax or Business Rates accounts in your name.

If we currently pay you Housing Benefit directly for your tenant(s) you can view a summary of their award (not their personal financial circumstances) and a breakdown of recently issued payments.

For landlords who wish to view payments that are due to them and any overpayments, please use the links above and then follow the instructions for linking your creditor ID to your user profile.

For landlords who have already registered and linked their creditor ID, simply log in via the links above and select the relevant option to view your tenant information.

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