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Crisis advice scheme for BCP residents

About the scheme

We provide help and advice for you or your family if you are at risk of significant harm, either to your health or to your safety, or if you are experiencing exceptional pressure.

The service is only available to residents of Bournemouth, Christchurch and Poole, if you live outside of the BCP Council area please contact your Local Authority or Citizens Advice who should be able to help.

Please note this scheme has no cash payment facility.

Eligibility

To qualify for further support or advice from the BCP Crisis Advice scheme you must meet these following criteria:

  • You are 16 years or over 
  • You are a resident in the BCP area
  • You have sought help from elsewhere, for example other organisations, friends and family but this has not resolved your issue.

Other support

You may also be able to get support from the Department for Work and Pensions (DWP):

Contact us

Crisis advice scheme
Telephone:
Opening Hours:
Monday:
9am to 12.30pm and 1.30pm to 4pm
Tuesday:
9am to 12.30pm and 1.30pm to 4pm
Wednesday:
9am to 12.30pm and 1.30pm to 4pm
Thursday:
9am to 12.30pm and 1.30pm to 4pm
Friday:
9am to 12.30pm and 1.30pm to 4pm
Saturday:
Closed
Sunday:
Closed
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