You can call, email or write to us with your benefits queries.

Bournemouth residents

Call us on 01202 123 330.

Email us at benefits.bournemouth@bcpcouncil.gov.uk.

Write to us at Revenue & Benefits, Town Hall, St Stephens Road, Bournemouth, BH2 6DY.

Christchurch and Poole residents

Call us on 01202 123 330.

Email us at revenuesandbenefits@bcpcouncil.gov.uk.

Write to us at Revenues and Benefits, PO Box 722, Poole, BH15 2YE.

Email security

Our Bournemouth revenue and benefits team now encrypt emails, allowing us to send information to you in a safe and secure way.

Emails from us will say "You've received an encrypted message from revenue&benefits.bournemouth@bcpcouncil.gov.uk".

Examples of encrypted emails that you may receive from us.

To view the email, you’ll be able to request a one-time password, create a Microsoft account, or use your existing Microsoft account credentials.

Find out more about Microsoft Office 365 message encryption.