Poole lifeline provides an emergency contact system for people living in their own home. It’s designed to increase independence and provide assurance and peace of mind for individuals, relatives and carers.

Eligibility

The lifeline is available to people of all ages who would like to feel safer, more protected and independent in their own home.

How it works

The lifeline device is linked to our dedicated control centre which provides a 24-hour, 365-day service to all our clients. If activated, the unit will raise an alarm call to the control centre, where one of our highly trained operators will quickly assess your situation and respond as necessary, such as contacting a relative, key holder or emergency service.

We can also provide an assisted lifting service for non-injured fallers, reducing the time customers spend on the floor.

Cost of the service

The cost of the service will vary depending on your needs and the type of service you require: 

• the monitoring service starts from £3.99 per week
• the mobile service starts from £6.58 per week.

Next steps

For a free no-obligation demonstration, or if you would like to speak to someone further about the service you can:

• complete the lifeline further information form 
• call us on 01202 733 255 (24 hours a day, 365 days' a year)
• email lifeline@bcpcouncil.gov.uk.